Sales Policy

Effective Date: December 19, 2024

At TinoDeviceCar, we are committed to providing our customers with high-quality products and exceptional customer service. By using our website tinodevicecar.com and purchasing our products, you agree to the terms outlined in this Sales Policy. Please read this policy carefully to understand how we handle orders, payments, shipping, and more.

1. General Terms

  • Agreement to Terms: By placing an order with TinoDeviceCar, you agree to abide by our Sales Policy. We reserve the right to update or modify this policy at any time, with changes taking effect immediately upon posting on our website.

  • Eligibility: You must be at least 18 years old or have parental consent to purchase products from TinoDeviceCar.

2. Product Information

  • Product Descriptions: We strive to provide accurate and detailed information about our products, including specifications, pricing, and availability. However, we cannot guarantee that all product information is error-free.

  • Product Availability: Availability of products may vary, and we reserve the right to limit quantities or discontinue products at any time without prior notice.

  • Pricing: All prices listed on our website are in USD and are subject to change without notice. We make every effort to ensure the accuracy of product pricing, but errors may occur. If a pricing error is discovered, we will notify you before processing your order.

3. Ordering Process

  • How to Order: You can place an order by browsing our website and adding items to your shopping cart. Once you are ready, proceed to checkout to complete your order.

  • Order Confirmation: After you place an order, you will receive an order confirmation email. This email confirms that we have received your order but does not guarantee acceptance. TinoDeviceCar reserves the right to cancel any order for any reason.

  • Order Cancellation: If you need to cancel an order, please contact us as soon as possible. Orders that have already been processed for shipping cannot be canceled.

4. Payment Methods

  • We accept a variety of payment methods, including credit cards (Visa, MasterCard, American Express), debit cards, and PayPal.

  • Payment Authorization: Your payment will be authorized at the time of purchase, and your credit card will be charged upon shipment of your order.

  • Secure Transactions: We use SSL encryption to securely process your payment information. Your privacy and security are our top priority.

5. Shipping and Delivery

  • Shipping Charges: Shipping fees are calculated at checkout based on your location and selected shipping method. Prices are subject to change depending on your shipping destination.

  • Shipping Timeframe: Shipping times may vary depending on your location and the shipping carrier. Once your order is shipped, you will receive tracking information to monitor your delivery.

  • International Shipping: We offer international shipping, but customers are responsible for any customs duties, taxes, or fees incurred during international shipments.

  • Shipping Delays: While we aim to process and ship orders promptly, we are not responsible for delays caused by third-party shipping carriers or customs procedures.

6. Returns and Exchanges

  • Return and Exchange Policy: For information on how to return or exchange items, please refer to our Refund and Returns Policy.

  • Eligibility: Most products can be returned or exchanged within 30 days of purchase, as long as they are unused and in original packaging.

7. Warranty

  • Product Warranty: Some products may come with a manufacturer’s warranty. For warranty information, please refer to the product’s description or contact us at info@tinodevicecar.com.

  • Warranty Claims: For issues covered under warranty, please contact us within the warranty period. We will assist in the warranty claim process and offer a resolution.

8. Limitations of Liability

  • Disclaimer of Liability: TinoDeviceCar is not responsible for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services.

  • Maximum Liability: In the event of any issue related to your order, our maximum liability will be limited to the purchase price of the product in question.

9. Privacy and Security

  • Privacy Protection: Your privacy is important to us. We protect your personal and payment information in accordance with our Privacy Policy. For more information on how we use and protect your data, please read our Privacy Policy.

10. Customer Service

If you have any questions about our Sales Policy, need assistance with your order, or have any concerns, please don’t hesitate to contact our customer support team:

  • Email: info@tinodevicecar.com
  • Phone: (302) 540-0713
  • Address: 864 Alta Loma Dr, South San Francisco, California (CA), 94080

11. Governing Law

  • This Sales Policy is governed by and construed in accordance with the laws of the state of California. Any disputes arising from the use of our services will be subject to the jurisdiction of the courts in California.